TeleServ
Support
We answer within one business day, usually much sooner.
Contact us
Email support@teleserv.ai, or use the form at teleserv.ai. Include your company name and, for a call question, the date and time of the call.
Connecting your phone system
- RingCentral: in TeleServ open Admin, Integrations, and press Connect on the RingCentral card. Sign in as a RingCentral admin.
- Zoom Phone: press Connect on the Zoom Phone card and approve the TeleServ app as a Zoom account admin. The step by step guide is at teleserv.ai/docs/zoom-phone.
- Calls appear within minutes of hanging up once automatic call recording is turned on in your phone system.
Removing access
Press Disconnect on the phone system card in Admin, Integrations, or remove the TeleServ app from your phone system's own admin console. Either way TeleServ stops reading new calls immediately. To have stored recordings and transcripts deleted, email us and we confirm the deletion in writing.
Policies
Privacy policy and Terms & Conditions.